​SHB20121 - Certificate II in Retail Cosmetics

​Qualification Description
This qualification reflects the role of retail sales personnel involved in a defined range of tasks to sell and demonstrate beauty or cosmetic products. They follow known routines and procedures, and work under direct supervision.
This qualification provides a pathway to work as a retail sales consultant in any business that sells beauty or cosmetic products and services. This can include beauty and hairdressing salons, retail outlets and department stores.
The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.
​No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Entry Requirements
There are no entry requirements for this qualification.
Packaging Rules
15 units must be completed:
  • 9 core units
  • 6 elective units, consisting of:
    • 1 unit from Group A: Infection control
    • 5 elective units, consisting of:
      • at least 3 units from Group B: General electives
      • up to 2 units from the list below, elsewhere in the SHB Training Package, or any other current Training Package or accredited course.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
Note: Units marked with an *asterisk include one or more prerequisite units of competency. Please refer to each individual unit for details of prerequisites.
Core units
SHBBCCS004               Demonstrate retail skin care products
SHBBCCS005               Advise on beauty products and services
SHBBMUP009              Design and apply make-up
SHBXCCS007               Conduct salon financial transactions
SHBXIND003                Comply with organisational requirements within a personal services environment
SHBXIND005                Communicate as part of a salon team
SHBXWHS003             Apply safe hygiene, health and work practices
SIRXIND003                  Organise personal work requirements
SIRXOSM002                Maintain ethical and professional standards when using social media and online platforms
Elective units
Group A: Infection control
HLTINF005                     Maintain infection prevention for skin penetration treatments
SHBBINF002                 Maintain infection control standards

Group B: General elective units
BSBSUS211                   Participate in sustainable work practices
SHBBRES003                Research and apply beauty industry information
SHBBSKS006                Pierce ear lobes
SIRRINV001                   Receive and handle retail stock
SIRRMER001                 Produce visual merchandise displays
SIRXOSM003*               Use social media and online tools
Why invest with us?
We have been providing quality training materials for the VET Sector for over twenty years. All of our materials come to you in an electronic format and it includes the Candidate Learning Guide, Candidate Assessment Tool, Trainer Marking Guide, Competency Mapping Tool, PowerPoint's, and any relevant readings.
Our format enables you to contextualise the material for your Organisations logo (the licence you receive enables this). The resources we know are flexible enough for any group of Students.
Also as the versions change as they invariably do, you will receive the updates at no extra cost to your Organisation in that current package.
The investment for these resources is based on the following factors;
1. The resources are able to be contextualised and replicated as you see fit. In other words the licence allows you to reprint and badge and remove and add materials to your specifications – if you feel it is necessary.
2. Once paid for there is no further costs. This covers the course for the term of the certificate – that is until the next package is released – at this rate about 6 – 7 years.
3. Any additions that we do will be sent to you automatically as they are developed.
4. These resources offer the breadth, depth and complexity of knowledge and competencies covering selecting, adapting and transferring skills and knowledge to new environments.
​5. Our resources provide you with the technical advice and early leadership skills for problem resolution. Such skills can be applied across a broad range of roles, and in a variety of contexts.
For more information please contact us on 0439-284-896 for any inquiries you have.
Copyright 2024 - Real Learning Solutions Pty Ltd