BSBOPS202 - Engage with customers
SKU:
BSBOPS202
A$395.00
A$395.00
per item
This unit describes the skills and knowledge required to participate effectively in customer engagement, including complying with organisational requirements and using a variety of communication methods.The unit applies to those who perform a range of mainly routine tasks, using limited practical skills and fundamental operational knowledge and who work under some supervision and guidance.No licensing, legislative or certification requirements apply to this unit at the time of publication.