CHC42015 - Certificate IV in Community Services
Qualification Description
This qualification reflects the role of community service workers who design and deliver person-centered services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services.
At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, case work or case management contexts.
No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.
This qualification reflects the role of community service workers who design and deliver person-centered services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services.
At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, case work or case management contexts.
No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.
Through consultation with a number of training organisations, and other industry stakeholders, we are writing these courses and others from this package. Should you require any further information or would like to be informed when they are completed please fill in the email request form below or contact us on 07-3812-0983 or [email protected]
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Packaging Rules
Total number of units = 15
Packaging for specialisation:
At least 5 units from Group A electives must be selected for award of CHC42015 Certificate IV in Community Services (Relationship Education).
All electives chosen must contribute to a valid, industry-supported vocational outcome.
Core units
CHCADV001 - Facilitate the interests and rights of clients
CHCCCS004 - Assess co-existing needs
CHCCOM002 - Use communication to build relationships
CHCDIV001 - Work with diverse people
CHCLEG001 - Work legally and ethically
CHCPRP001 - Develop and maintain networks and collaborative partnerships
HLTWHS003 - Maintain work health and safety
Elective units
Group A electives – RELATIONSHIP EDUCATION specialisation
CHCDFV001 - Recognise and respond appropriately to domestic and family violence
CHCEDU009 - Provide parenting, health and well-being education
CHCEDU010 - Prepare and evaluate relationship education programs
CHCEDU011 - Work with parents or carers of very young children
CHCEDU012 - Facilitate couple processes in group work
CHCFAM003 - Support people to improve relationships
CHCGRP002 - Plan and conduct group activities
CHCGRP003 - Plan, facilitate and review psycho-educational groups
CHCGRP004 - Deliver structured programs
TAEDEL401A - Plan, organise and deliver group-based learning
Other Elective units
CHCADV002 - Provide advocacy and representation services
CHCADV003 - Represent clients in court
CHCAGE001 - Facilitate the empowerment of older people
CHCAOD001 - Work in an alcohol and other drugs context
CHCAOD003 - Provide needle and syringe services
CHCAOD005 - Provide alcohol and/or other drugs withdrawal services
CHCCCS001 - Address the needs of people with chronic disease
CHCCCS003 - Increase the safety of individuals at risk of suicide
CHCCCS006 - Facilitate individual service planning and delivery
CHCCCS008 - Develop strategies to address unmet needs
CHCCCS009 - Facilitate responsible behaviour
CHCCCS010 - Maintain high standard of service
CHCCCS014 - Provide brief interventions
CHCCCS015 - Provide individualised support
CHCCCS017 - Provide loss and grief support
CHCCCS018 - Provide suicide bereavement support
CHCCCS019 - Recognise and respond to crisis situations
CHCCCS020 - Respond effectively to behaviours of concern
CHCCCS021 - Respond to suspected abuse
CHCCCS027 - Visit client residence
CHCCCS028 - Provide client-centered support to people in crisis
CHCCCS030 - Determine and respond to carer needs
CHCCDE003 - Work within a community development framework
CHCCDE004 - Implement participation and engagement strategies
CHCCDE005 - Develop and support relevant community resources
CHCCDE006 - Work to empower Aboriginal and/or Torres Strait Islander communities
CHCCDE007 - Develop and provide community projects
CHCCOM001 - Provide first point of contact
CHCCSM005 - Develop, facilitate and review all aspects of case management
CHCDEV001 - Confirm client developmental status
CHCDFV004 - Provide domestic and family violence support in Aboriginal and Torres Strait Islander communities
CHCDFV005 - Provide domestic and family violence support in non-English speaking background communities
CHCDIS001 - Contribute to ongoing skills development using a strengths-based approach
CHCDIS004 - Communicate using augmentative and alternative communication strategies
CHCDIS007 - Facilitate the empowerment of people with disability
CHCDIS008 - Facilitate community participation and social inclusion
CHCDIS010 - Provide person centred services to people with disability with complex needs
CHCDIV002 - Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCEDU003 - Provide sexual and reproductive health information to clients
CHCEDU005 - Work with clients to identify financial literacy education needs
CHCEDU006 - Improve clients fundamental financial literacy skills
CHCEDU007 - Provide group education on consumer credit and debt
CHCFAM001 - Operate in a family law environment
CHCFAM004 - Facilitate changeovers
CHCFAM005 - Facilitate and monitor contact
CHCFAM006 - Assist families to self-manage contact
CHCFAM009 - Facilitate family intervention strategies
CHCFAM010 - Provide intervention support to families
CHCGMB001 - Assess the needs of clients with problem gambling issues
CHCINM002 - Meet community information needs
CHCLEG002 - Interpret legal information
CHCLLN001 - Respond to client language, literacy and numeracy needs
CHCMED001 - Prepare for mediation
CHCMED002 - Facilitate mediation
CHCMED003 - Consolidate and conclude mediation
CHCMGT005 - Facilitate workplace debriefing and support processes
CHCMGT006 - Coordinate client directed services
CHCMHS001 - Work with people with mental health issues
CHCMHS003 - Provide recovery oriented mental health services
CHCMHS011 - Assess and promote social, emotional and physical wellbeing
CHCPAL001 - Deliver care services using a palliative approach
CHCPAL002 - Plan for and provide care services using a palliative approach
CHCPAS001 - Plan for the provision of pastoral and spiritual care
CHCPAS002 - Provide pastoral and spiritual care
CHCPOL001 - Contribute to the review and development of policies
CHCPRP003 - Reflect on and improve own professional practice
CHCPRP005 - Engage with health professionals and the health system
CHCPRT001 - Identify and respond to children and young people at risk
CHCPRT002 - Support the rights and safety of children and young people
CHCPRT003 - Work collaboratively to maintain an environment safe for children and young people
CHCSET001 - Work with forced migrants
CHCSET002 - Undertake bicultural work with forced migrants in Australia
CHCSOH001 - Work with people experiencing or at risk of homelessness
CHCSOH002 - Manage and maintain tenancy agreements and services
CHCSOH010 - Work with clients within the social housing system
CHCVOL002 - Lead volunteer teams
CHCVOL003 - Recruit, induct and support volunteers
CHCVOL004 - Manage volunteer workforce development
CHCYTH001 - Engage respectfully with young people
CHCYTH002 - Work effectively with young people in the youth work context
CHCYTH003 - Support young people to create opportunities in their lives
HLTAID003 - Provide first aid
HLTWHS006 - Manage personal stressors in the work environment
BSBATSIL412 - Participate effectively as a Board member
BSBGOV401 - Implement Board member responsibilities
BSBHRM405 - Support the recruitment, selection and induction of staff
BSBLDR403 - Lead team effectiveness
BSBLED401 - Develop teams and individuals
BSBMGT401 - Show leadership in the workplace
BSBMGT403 - Implement continuous improvement
CPPDSM3014A - Undertake property inspection
CPPDSM4028A - Identify and analyse risks and opportunities in the property industry
CPPDSM4074A - Select and appoint contractors in the property industry
PSPETHC301B - Uphold the values and principles of public service
PSPGOV414A - Provide workplace mentoring
PSPGOV415A - Provide workplace coaching
PSPGOV422A - Apply government processes
PSPLEGN301B - Comply with legislation in the public sector
TAEDEL402A - Plan, organise and facilitate learning in the workplace
TAEDEL404A - Mentor in the workplace
Total number of units = 15
- 7 core units
- 8 elective units, consisting of:
- at least 6 units from the electives listed below
- up to 2 units from the electives listed below, any endorsed Training Package or accredited course – these units must be relevant to the work outcome
- at least 6 units from the electives listed below
Packaging for specialisation:
At least 5 units from Group A electives must be selected for award of CHC42015 Certificate IV in Community Services (Relationship Education).
All electives chosen must contribute to a valid, industry-supported vocational outcome.
Core units
CHCADV001 - Facilitate the interests and rights of clients
CHCCCS004 - Assess co-existing needs
CHCCOM002 - Use communication to build relationships
CHCDIV001 - Work with diverse people
CHCLEG001 - Work legally and ethically
CHCPRP001 - Develop and maintain networks and collaborative partnerships
HLTWHS003 - Maintain work health and safety
Elective units
Group A electives – RELATIONSHIP EDUCATION specialisation
CHCDFV001 - Recognise and respond appropriately to domestic and family violence
CHCEDU009 - Provide parenting, health and well-being education
CHCEDU010 - Prepare and evaluate relationship education programs
CHCEDU011 - Work with parents or carers of very young children
CHCEDU012 - Facilitate couple processes in group work
CHCFAM003 - Support people to improve relationships
CHCGRP002 - Plan and conduct group activities
CHCGRP003 - Plan, facilitate and review psycho-educational groups
CHCGRP004 - Deliver structured programs
TAEDEL401A - Plan, organise and deliver group-based learning
Other Elective units
CHCADV002 - Provide advocacy and representation services
CHCADV003 - Represent clients in court
CHCAGE001 - Facilitate the empowerment of older people
CHCAOD001 - Work in an alcohol and other drugs context
CHCAOD003 - Provide needle and syringe services
CHCAOD005 - Provide alcohol and/or other drugs withdrawal services
CHCCCS001 - Address the needs of people with chronic disease
CHCCCS003 - Increase the safety of individuals at risk of suicide
CHCCCS006 - Facilitate individual service planning and delivery
CHCCCS008 - Develop strategies to address unmet needs
CHCCCS009 - Facilitate responsible behaviour
CHCCCS010 - Maintain high standard of service
CHCCCS014 - Provide brief interventions
CHCCCS015 - Provide individualised support
CHCCCS017 - Provide loss and grief support
CHCCCS018 - Provide suicide bereavement support
CHCCCS019 - Recognise and respond to crisis situations
CHCCCS020 - Respond effectively to behaviours of concern
CHCCCS021 - Respond to suspected abuse
CHCCCS027 - Visit client residence
CHCCCS028 - Provide client-centered support to people in crisis
CHCCCS030 - Determine and respond to carer needs
CHCCDE003 - Work within a community development framework
CHCCDE004 - Implement participation and engagement strategies
CHCCDE005 - Develop and support relevant community resources
CHCCDE006 - Work to empower Aboriginal and/or Torres Strait Islander communities
CHCCDE007 - Develop and provide community projects
CHCCOM001 - Provide first point of contact
CHCCSM005 - Develop, facilitate and review all aspects of case management
CHCDEV001 - Confirm client developmental status
CHCDFV004 - Provide domestic and family violence support in Aboriginal and Torres Strait Islander communities
CHCDFV005 - Provide domestic and family violence support in non-English speaking background communities
CHCDIS001 - Contribute to ongoing skills development using a strengths-based approach
CHCDIS004 - Communicate using augmentative and alternative communication strategies
CHCDIS007 - Facilitate the empowerment of people with disability
CHCDIS008 - Facilitate community participation and social inclusion
CHCDIS010 - Provide person centred services to people with disability with complex needs
CHCDIV002 - Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCEDU003 - Provide sexual and reproductive health information to clients
CHCEDU005 - Work with clients to identify financial literacy education needs
CHCEDU006 - Improve clients fundamental financial literacy skills
CHCEDU007 - Provide group education on consumer credit and debt
CHCFAM001 - Operate in a family law environment
CHCFAM004 - Facilitate changeovers
CHCFAM005 - Facilitate and monitor contact
CHCFAM006 - Assist families to self-manage contact
CHCFAM009 - Facilitate family intervention strategies
CHCFAM010 - Provide intervention support to families
CHCGMB001 - Assess the needs of clients with problem gambling issues
CHCINM002 - Meet community information needs
CHCLEG002 - Interpret legal information
CHCLLN001 - Respond to client language, literacy and numeracy needs
CHCMED001 - Prepare for mediation
CHCMED002 - Facilitate mediation
CHCMED003 - Consolidate and conclude mediation
CHCMGT005 - Facilitate workplace debriefing and support processes
CHCMGT006 - Coordinate client directed services
CHCMHS001 - Work with people with mental health issues
CHCMHS003 - Provide recovery oriented mental health services
CHCMHS011 - Assess and promote social, emotional and physical wellbeing
CHCPAL001 - Deliver care services using a palliative approach
CHCPAL002 - Plan for and provide care services using a palliative approach
CHCPAS001 - Plan for the provision of pastoral and spiritual care
CHCPAS002 - Provide pastoral and spiritual care
CHCPOL001 - Contribute to the review and development of policies
CHCPRP003 - Reflect on and improve own professional practice
CHCPRP005 - Engage with health professionals and the health system
CHCPRT001 - Identify and respond to children and young people at risk
CHCPRT002 - Support the rights and safety of children and young people
CHCPRT003 - Work collaboratively to maintain an environment safe for children and young people
CHCSET001 - Work with forced migrants
CHCSET002 - Undertake bicultural work with forced migrants in Australia
CHCSOH001 - Work with people experiencing or at risk of homelessness
CHCSOH002 - Manage and maintain tenancy agreements and services
CHCSOH010 - Work with clients within the social housing system
CHCVOL002 - Lead volunteer teams
CHCVOL003 - Recruit, induct and support volunteers
CHCVOL004 - Manage volunteer workforce development
CHCYTH001 - Engage respectfully with young people
CHCYTH002 - Work effectively with young people in the youth work context
CHCYTH003 - Support young people to create opportunities in their lives
HLTAID003 - Provide first aid
HLTWHS006 - Manage personal stressors in the work environment
BSBATSIL412 - Participate effectively as a Board member
BSBGOV401 - Implement Board member responsibilities
BSBHRM405 - Support the recruitment, selection and induction of staff
BSBLDR403 - Lead team effectiveness
BSBLED401 - Develop teams and individuals
BSBMGT401 - Show leadership in the workplace
BSBMGT403 - Implement continuous improvement
CPPDSM3014A - Undertake property inspection
CPPDSM4028A - Identify and analyse risks and opportunities in the property industry
CPPDSM4074A - Select and appoint contractors in the property industry
PSPETHC301B - Uphold the values and principles of public service
PSPGOV414A - Provide workplace mentoring
PSPGOV415A - Provide workplace coaching
PSPGOV422A - Apply government processes
PSPLEGN301B - Comply with legislation in the public sector
TAEDEL402A - Plan, organise and facilitate learning in the workplace
TAEDEL404A - Mentor in the workplace
Why invest with us?
We have been providing quality training materials for the VET Sector for over twenty years. All of our materials come to you in an electronic format by USB or download and it includes the Candidate Learning Guide, Assessment Tool, Trainer Marking Guide, Competency Mapping Tool, PowerPoint's, and any relevant readings.
Our format enables you to contextualise the material for your Organisations logo (the licence you receive enables this). The resources we know are flexible enough for any group of Students.
Also as the versions change as they invariably do, you will receive the updates at no extra cost to your Organisation.
The investment for these resources is based on the following factors;
1. The resources are able to be contextualised and replicated as you see fit. In other words the licence allows you to reprint and badge and remove and add materials to your specifications – if you feel it is necessary.
2. Any additions that we do will be sent to you automatically as they are developed.
3. You will receive all the compulsory units as well all the electives required for the course.
4. These resources offer the breadth, depth and complexity of knowledge and competencies covering selecting, adapting and transferring skills and knowledge to new environments. Our resources provide you with the technical advice and early leadership skills for problem resolution. Such skills can be applied across a broad range of roles, and in a variety of contexts.
Please be aware
If this qualification is not completed it will take approximately 4 - 6 weeks from payment for delivery
We have been providing quality training materials for the VET Sector for over twenty years. All of our materials come to you in an electronic format by USB or download and it includes the Candidate Learning Guide, Assessment Tool, Trainer Marking Guide, Competency Mapping Tool, PowerPoint's, and any relevant readings.
Our format enables you to contextualise the material for your Organisations logo (the licence you receive enables this). The resources we know are flexible enough for any group of Students.
Also as the versions change as they invariably do, you will receive the updates at no extra cost to your Organisation.
The investment for these resources is based on the following factors;
1. The resources are able to be contextualised and replicated as you see fit. In other words the licence allows you to reprint and badge and remove and add materials to your specifications – if you feel it is necessary.
2. Any additions that we do will be sent to you automatically as they are developed.
3. You will receive all the compulsory units as well all the electives required for the course.
4. These resources offer the breadth, depth and complexity of knowledge and competencies covering selecting, adapting and transferring skills and knowledge to new environments. Our resources provide you with the technical advice and early leadership skills for problem resolution. Such skills can be applied across a broad range of roles, and in a variety of contexts.
Please be aware
If this qualification is not completed it will take approximately 4 - 6 weeks from payment for delivery
CHC42015 - Certificate IV in Community Services
CHCDIV001 - Work with diverse people (Release 1)
A$495.00
A$495.00
HLTAID011 Provide First Aid
A$1,275.00
A$1,275.00
CHCPRP003 - Reflect on and improve own professional practice
A$495.00
A$495.00