SIRXOSM003 - Use social media and online tools
Product information
A$590.62
+
SKU: SIRXOSM003-USE-SOCIAL-MEDIA-AND-ONLINE-TOOLS
Description
Application
This unit describes the performance outcomes, skills and knowledge required to implement the use of social media and online platforms for organisational purposes. It requires the ability to identify the objectives for online communications, create and post relevant content to promote engagement with the organisation, and to engage professionally with customers.
It applies to individuals who work at an operational level. They use discretion and judgement to take responsibility for work outcomes but actions are guided by plans, policies and procedures, supervisors and managers. Although an operational function, it can apply to small business owner operators who are responsible for a range of functions.
This unit applies to self-employed individuals, and owners and employees of any type of micro, small, medium or large organisation that utilises social media and online tools for customer engagement including commercial, not-for-profit and government organisations.
No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Pre-requisite Unit
SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms
Your unit is delivered to you in an electronic format via download, or WeTransfer. Our materials contain references and links to topical literature and Word documents; including
- comprehensive Candidate Learning Guide;
- Candidate Assessment Tool;
- Trainer Marking Guide;
- training support references and PowerPoint presentations
- Competency assessment mapping against:
o performance criteria;
o foundation skills;
o performance evidence;
o knowledge evidence.
Our resources are able to be contextualised and replicated as you see fit.
Our licence allows you to reprint, badge, remove, and add materials to your specifications – if you feel it necessary.
Our resources still offer you the breadth, depth and complexity of knowledge and competencies covering selecting, adapting and transferring skills and knowledge to new environments.
Our resources still provide you with the technical advice and early leadership skills for problem resolution.
The licence allows for use online
There has never been any fee for updates in a current package as they become available.