AHCMER401 - Coordinate customer service and networking activities

This unit of competency describes the skills and knowledge required to coordinate customer service and networking activities.All work must be carried out to comply with workplace procedures, work health and safety legislation and codes.This unit applies to agricultural or horticultural merchandise or department managers who have responsibility for customer service delivery by others.This unit applies to individuals who take responsibility for their own work and provide and communicate solutions to a range of predictable and sometimes unpredictable problems.No occupational licensing, legislative or certification requirements are known to apply to this unit at the time of publication.