SHBXPSM002 - Manage treatment services and sales delivery (Release 1)
SKU:
SHBXPSM002
A$595.00
A$595.00
Unavailable
per item
Application
This unit describes the performance outcomes, skills and knowledge required to monitor, maintain and improve sales and service delivery. It requires the ability to develop and implement quality client service practices, determine and monitor sales targets, organise staff training and monitor work operations for productivity.
This unit applies to all single or multiple outlet businesses providing beauty treatments, hairdressing or barbering services. It applies to senior managers and small business owners who operate with significant autonomy and are responsible for making strategic business management and operational decisions.
No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Pre-requisite Unit
Nil
Competency Field
Personal Services Management
Unit Sector
Cross-Sector
This unit describes the performance outcomes, skills and knowledge required to monitor, maintain and improve sales and service delivery. It requires the ability to develop and implement quality client service practices, determine and monitor sales targets, organise staff training and monitor work operations for productivity.
This unit applies to all single or multiple outlet businesses providing beauty treatments, hairdressing or barbering services. It applies to senior managers and small business owners who operate with significant autonomy and are responsible for making strategic business management and operational decisions.
No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Pre-requisite Unit
Nil
Competency Field
Personal Services Management
Unit Sector
Cross-Sector
What we give you in this unit:
Your unit is delivered to you in CD (electronic) format, or via download if you prefer. Our materials contain references and links to topical literature and Word documents; including
Our resources are able to be contextualised and replicated as you see fit.
Our licence allows you to reprint, badge, remove, and add materials to your specifications – if you feel it necessary.
Our resources still offer you the breadth, depth and complexity of knowledge and competencies covering selecting, adapting and transferring skills and knowledge to new environments.
Our resources still provide you with the technical advice and early leadership skills for problem resolution.
The licence allows for use online
There has never been any fee for updates in a package as they become available.
Your unit is delivered to you in CD (electronic) format, or via download if you prefer. Our materials contain references and links to topical literature and Word documents; including
- comprehensive candidate’s workbooks;
- candidate’s assessment tools;
- trainer’s marking guides;
- training support references and PowerPoint presentations
- competency assessment mapping against:
o performance criteria;
o foundation skills;
o performance evidence;
o knowledge evidence.
Our resources are able to be contextualised and replicated as you see fit.
Our licence allows you to reprint, badge, remove, and add materials to your specifications – if you feel it necessary.
Our resources still offer you the breadth, depth and complexity of knowledge and competencies covering selecting, adapting and transferring skills and knowledge to new environments.
Our resources still provide you with the technical advice and early leadership skills for problem resolution.
The licence allows for use online
There has never been any fee for updates in a package as they become available.