SHBXCCS004 - Recommend products and services (Release 1)
This unit describes the performance outcomes, skills and knowledge required to develop and update knowledge of the organisation’s product and service range and to recommend products and services suited to customer needs. Products and services will vary according to the particular business type but can include any from a hair, barbering, beauty or cosmetics range.
This unit applies to all businesses that sell hair, barbering, beauty or cosmetic products and services and to sales and service personnel working at all levels.
No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Your unit is delivered to you in CD (electronic) format, or via download if you prefer. Our materials contain references and links to topical literature and Word documents; including
- comprehensive candidate’s workbooks;
- candidate’s assessment tools;
- trainer’s marking guides;
- training support references and PowerPoint presentations
- competency assessment mapping against:
o performance criteria;
o foundation skills;
o performance evidence;
o knowledge evidence.
Our resources are able to be contextualised and replicated as you see fit.
Our licence allows you to reprint, badge, remove, and add materials to your specifications – if you feel it necessary.
Our resources still offer you the breadth, depth and complexity of knowledge and competencies covering selecting, adapting and transferring skills and knowledge to new environments.
Our resources still provide you with the technical advice and early leadership skills for problem resolution.
The licence allows for use online
There has never been any fee for updates in a package as they become available.