CHC42215 - Certificate IV in Social Housing

New pricing structure for qualification resources.
We wish to advise you of the following.
You now have two options for each of the qualification resources:
1. Original packaging and
2. CE packaging
With the CE option we will provide you with all the core and the electives as per training.gov.au minimum requirements (for example, CHC30113 – Certificate III in Early Childhood Education and Care has 15 Core and 3 Electives).  The electives can be selected from the ones available from Real Learning Solutions for that course. The pricing for this option has a CE after the code. (for example, CHC30113CE). The other option will still be available should you prefer. (This option will give you all the core and more than the required minimum number of electives).
Individual units are still unchanged. The prices for individual units has not changed for over 5 years.
For the CE option, please complete the enquiry form on that webpage stating the elective units you wish to receive in your qualification package. We will send you a BPoint link to purchase the materials. Materials can then be accessed via the DropBox and Express Post.
This Category includes the existing courses plus the new materials as they are announced and contain requests to be placed on a list for notification regarding the new resources.
Qualification Description
This qualification reflects the role of workers who are engaged in delivering social housing services and support to tenants, residents, applicants and the community, including clients who are experiencing homelessness or at risk of experiencing homelessness.
Workers at this level may work under limited supervision in an administrative and/or assisting capacity in delivering housing support services in the social housing sector
No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.
For further details please complete and press Submit
Packaging Rules
Total number of units = 15
  • 8 core units
  • 7 elective units, consisting of:
  • at least 5 units from the electives listed below
  • up to 2 units from the electives listed below, any endorsed Training Package or accredited course – these units must be relevant to the work outcome
All electives chosen must contribute to a valid, industry-supported vocational outcome.
Core units 
CHCCCS004 - Assess co-existing needs
CHCCOM002 - Use communication to build relationships
CHCDIV001 - Work with diverse people
CHCLEG001 - Work legally and ethically
CHCSOH001 - Work with people experiencing or at risk of homelessness
CHCSOH002 - Manage and maintain tenancy agreements and services
CHCSOH010 - Work with clients within the social housing system
HLTWHS003 - Maintain work health and safety
Elective units 
CHCADV001 - Facilitate the interests and rights of clients
CHCADV002 - Provide advocacy and representation services
CHCADV003 - Represent clients in court
CHCADV004 - Represent organisation in a court or tribunal
CHCAOD001 - Work in an alcohol and other drugs context
CHCCCS020 - Respond effectively to behaviours of concern
CHCCCS027 - Visit client residence
CHCCDE003 - Work within a community development framework
CHCCSM005 - Develop, facilitate and review all aspects of case management
CHCDFV001 - Recognise and respond appropriately to domestic and family violence
CHCDIV002 - Promote Aboriginal and Torres Strait Islander cultural safety
CHCEDU005 - Work with clients to identify financial literacy education needs
CHCEDU006 - Improve clients fundamental financial literacy skills
CHCEDU007 - Provide group education on consumer credit and debt
CHCGRP002 - Plan and conduct group activities
CHCLEG002 - Interpret and use legal information
CHCLLN001 - Respond to client language, literacy and numeracy needs
CHCMHS001 - Work with people with mental health issues
CHCPOL001 - Contribute to the review and development of policies
CHCPRP001 - Develop and maintain networks and collaborative partnerships
CHCPRP003 - Reflect on and improve own professional practice
CHCPRT001 - Identify and respond to children and young people at risk
CHCPRT002 - Support the rights and safety of children and young people
CHCPRT003 - Work collaboratively to maintain an environment safe for children and young people
CHCSET001 - Work with forced migrants
CHCSET002 - Undertake bicultural work with forced migrants in Australia
CHCSOH003 - Manage housing application processes
CHCSOH004 - Manage housing allocations
CHCSOH005 - Manage tenancy rent and rental arrears
CHCSOH006 - Manage vacant properties
CHCSOH007 - Respond to property maintenance enquiries
CHCSOH008 - Manage head lease
HLTAID003 - Provide first aid
HLTWHS006 - Manage personal stressors in the work environment
BSBATSIC412 - Maintain and protect cultural values in the organisation
BSBATSIC511 - Plan and conduct a community meeting
BSBINM201 - Process and maintain workplace information
BSBMGT401 - Show leadership in the workplace
CPPDSM3014A - Undertake property inspection
CPPDSM4028A - Identify and analyse risks and opportunities in the property industry
CPPDSM4074A - Select and appoint contractors in the property industry
PSPETHC301B - Uphold the values and principles of public service
PSPGOV405B - Provide input to change processes
PSPGOV422A - Apply government processes
PSPLEGN301B - Comply with legislation in the public sector
TAEDEL301A - Provide work skill instruction
TAEDEL401A - Plan, organise and deliver group-based learning
TAEDEL402A -Plan, organise and facilitate learning in the workplace
Why invest with us?
We have been providing quality training materials for the VET Sector for over fifteen years. All of our materials come to you in an electronic format by CD ROM/USB and it includes the candidates learning guide, assessment tool, trainers marking guide, Competency Mapping Tool, PowerPoint's, and any relevant readings.
Our format enables you to contextualise the material for your Organisations logo (the licence you receive enables this). The resources we know are flexible enough for any group of Students.
Also as the versions change as they invariably do, you will receive the updates at no extra cost to your Organisation.
The investment for these resources is based on the following factors;
1. The resources are able to be contextualised and replicated as you see fit. In other words the licence allows you to reprint and badge and remove and add materials to your specifications – if you feel it is necessary.
2. The annual licencing fee for online and printing is $100 per course - This will be automatically invoiced on the anniversary of the purchase. This covers the course for the term of the certificate – that is until the next package is released – at this rate about 6 – 7 years.
3. Any additions that we do will be sent to you automatically as they are developed.
4. You will receive all the compulsory units as well all the electives required for the course.
5. These resources offer the breadth, depth and complexity of knowledge and competencies covering selecting, adapting and transferring skills and knowledge to new environments. Our resources provide you with the technical advice and early leadership skills for problem resolution. Such skills can be applied across a broad range of roles, and in a variety of contexts.
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