• CHC32015 - Certificate III in Community Services

Qualification Description:
This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.
At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.
No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.
Through consultation with a number of training organisations, and other industry stakeholders, we are writing these courses and others from this package. Should you require any further information or would like to be informed when they are completed please fill in the email request form below or contact us on 07-3812-0983 or [email protected]
Packaging Rules
Total number of units = 12
  • 5 core units
  • 7 elective units, consisting of:
  • at least 5 units from the electives listed below
  • up to 2 units from the electives listed below, any endorsed Training Packages or accredited courses – these units must be relevant to the work outcome
All electives chosen must contribute to a valid, industry-supported vocational outcome.
Core units 
CHCCCS016 - Respond to client needs
CHCCOM005 -Communicate and work in health or community services
CHCDIV001 - Work with diverse people
HLTWHS002 - Follow safe work practices for direct client care
HLTWHS006 - Manage personal stressors in the work environment
Elective units 
CHCADV001 - Facilitate the interests and rights of clients
CHCAGE001 - Facilitate the empowerment of older people
CHCAOD001 - Work in an alcohol and drugs context
CHCAOD002 - Work with clients who are intoxicated
CHCAOD003 - Provide needle and syringe services
CHCCCS005 - Conduct individual assessments
CHCCCS009 - Facilitate responsible behaviour
CHCCCS015 - Provide individualised support
CHCCCS017 - Provide loss and grief support
CHCCCS019 -  Recognise and respond to crisis situations
CHCCCS023 -  Support independence and wellbeing
CHCCCS028 - Provide client-centred support to people in crisis
CHCCDE001 - Support participative planning processes
CHCCDE003 - Work within a community development framework
CHCCDE004 - Implement participation and engagement strategies
CHCCOM001 - Provide first point of contact
CHCDFV001 - Recognise and respond appropriately to domestic and family violence
CHCDIS007 - Facilitate the empowerment of people with disability
CHCDIV002 - Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCEDU003 - Provide sexual and reproductive health information to clients
CHCEDU005 - Work with clients to identify financial literacy education needs
CHCEDU009 - Provide parenting, health and well-being education
CHCGRP001 - Support group activities
CHCMHS001 - Work with people with mental health issues
CHCPOL001 - Contribute to the review and development of policies
CHCPRP001 - Develop and maintain networks and collaborative partnerships
CHCPRT001 - Identify and respond to children and young people at risk
CHCSET001 - Work with forced migrants
CHCSET002 - Undertake bicultural work with forced migrants in Australia
CHCSOH001 - Work with people experiencing or at risk of homelessness
CHCVOL001 - Be an effective volunteer
CHCYTH001 - Engage respectfully with young people
CHCYTH003 - Support young people to create opportunities in their lives
HLTAID003 - Provide first aid
HLTAID005 - Provide first aid in remote situations
BSBINM301 - Organise workplace information
BSBWOR301 - Organise personal work priorities and development
CUECOR01C - Manage own work and learning
TAEDEL301A - Provide work skill instruction
Why invest with us?
We have been providing quality training materials for the VET Sector for over twenty years. All of our materials come to you in an electronic format by USB or download and it includes the Candidate Learning Guide, Assessment Tool, Trainer Marking Guide, Competency Mapping Tool, PowerPoint's, and any relevant readings.
Our format enables you to contextualise the material for your Organisations logo (the licence you receive enables this). The resources we know are flexible enough for any group of Students.
Also as the versions change as they invariably do, you will receive the updates at no extra cost to your Organisation.
The investment for these resources is based on the following factors;
1.    The resources are able to be contextualised and replicated as you see fit. In other words the licence allows you to reprint and badge and remove and add materials to your specifications – if you feel it is necessary.
2.    Any additions that we do will be sent to you automatically as they are developed.
3.    You will receive all the compulsory units as well all the electives required for the course.
4.    These resources offer the breadth, depth and complexity of knowledge and competencies covering selecting, adapting and transferring skills and knowledge to new environments. Our resources provide you with the technical advice and early leadership skills for problem resolution. Such skills can be applied across a broad range of roles, and in a variety of contexts.
Please be aware
If this unit is not completed it will take approximately 4 - 6 weeks from payment for delivery
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